Update on council services

Mayor Kristy McBain has given a run down of the council services which have had to be closed or modified because of the coronavirus. These include:

  • The Zingel Place Customer Service area in Bega is now closed to the public. Customer Service staff are still available to provide services and support via phone 6499 2222 or email council@begavalley.nsw.gov.au
  • The Bega Valley Bushfire Recovery Service is now closed - both the Bega Centre and Mobile Outreach Service. however the recovery team is still at work, and looking at how they can continue to provide the highest possible level of support. They can be reached via the Recovery Hotline on 6499 2345 or the email address - recovery@begavalley.nsw.gov.au
  • All community halls are now closed and any local markets on council land or council managed Crown Land are cancelled until further notice.
  • Waste transfer stations remain open for the time being, but there will be no cash sales, staff will only accept card transactions to dispose of waste. All tip shops are closed.
  • All swimming pools are closed and so is the Bega Valley Regional Gallery.
  • Shire libraries are operating reduced services, with customers no longer able to browse the collections. Instead, a 'takeaway' service is being introduced, allowing users to select materials online or by phoning ahead and then collecting their orders at their branch library. Check the Bega Valley Library Service website for more.

Cr McBain said that like many parents, she has taken the Premiers advice and is at home with her family. She thanked local teachers and staff who are keeping local schools open so that other mums, dads and carers can keep working.

"These are challenging times, the news and advice changes daily and I am keen to update you on where council is at as we look to support you and work within the advice of state and federal health authorities," Cr McBain said..

"The vast majority of our services are still operating, all be it with the necessary modifications and increased hygiene practises."

Cr McBain asked when engaging with council staff who are still out in the field that everyone remembers the advice around social distancing and personal hygiene, and continues to treat each other with respect and tolerance.

"Now more than ever we all need to watch out for the fragile and vulnerable in our community," Cr McBain said.

"Council's Critical Incident Management Committee is meeting regularly, and we have actioned our business continuity plan to ensure a continuation of our essential services to the community.

"Council staff also continue to support the Bega Valley Local Emergency Management Committee led by NSW Police and NSW Health.

"As you can appreciate this situation will continue to evolve over the coming days and weeks, we will continue to keep you informed.

"The constant changes and general weight of emotion we are all feeling takes a toll and I ask that you continue to look after yourself and those around you," Cr McBain said.

More information is available on council's website and Facebook page.