The retune is a national program that moves free-to-air television channels to new frequencies. These moves, to be completed by the end of 2014, will free up space for new services such as mobile broadband.  After the channels have changed, viewers will need to retune their digital TV, set-top box or digital TV recorder to find the channels that have moved.

When is it?

In Merimbula, the ABC will be changing frequency on 9 April.These retunes only affect viewers receiving their TV signal from the towers at Bega and Merimbula. Other viewers in the Bega Valley Shire will need to retune later this year.

How do I retune?

Retuning is done using the remote. Viewers should start by pressing the ‘menu’ button on their remote then looking for the ‘set-up’ options.  Next, they should try to select words like ‘channels’ or ‘auto-tuning’ and follow the prompts. A scanning bar may appear so when the scan finishes, you should be able to receive all the digital TV channels

A video and 3-step guide to retuning is available on the website www.digitalready.gov.au/retune

 Retuning should be done after 3.30pm on retune day or any day after these retunes.

It may be useful for viewers to write down their favourite channel, program recording and parental lock settings before retuning.

The retune won’t affect viewers watching TV through the Viewer Access Satellite Television (VAST) service. For those watching free-to-air channels via pay TV, the set-top box may be retuned by the provider.

There may be some temporary disruptions to all TV services on the retune day. Service outages on the days leading up to and shortly after the retune may also be necessary, due to work being conducted at the transmission site.

TV reception or coverage

The retune simply moves some free-to-air TV channels to a new location on the broadcast spectrum and is unlikely to change TV reception or coverage.

Apartment buildings and hotels 

Apartment buildings, hotels or other larger multi dwelling units may use a shared antenna system. If viewers living in these properties find that channels have not reappeared after their retune, they should first contact their property manager or body corporate.

For more information

For more information about the retune, or to sign up for an SMS or email reminder, visit the retune website,www.digitalready.gov.au/retune or call the Digital Ready Information Line on 1800 20 10 13, 8am to 10pm (AEST) 7 days.